Bay Cove Learning Database

Overview

As an Instructional Designer at Bay Cove Human Services, I built an interactive database of hundreds of learning resources dedicated to the workforce development of 2,000 human service workers.

These workforce development solutions range from technology tutorial videos to mandatory compliance-related e-Learnings to career navigation tools. I also implemented employee listening surveys and presented findings to leadership to drive organizational strategy.

Implementation

Creating hundreds of online resources was only the first step. While the database served as a valuable information hub for our geographically dispersed organization, it became clear that human-to-human communication was essential for disseminating these tools effectively. The presentation on the right was my pitch to promote digital equity and equip managers with the resources they need to help their staff develop core digital skills.